Shipping Policy

Order Processing

All orders are processed in the order they are received. Please allow up to 30 business days for order processing, preparation, and shipment. While many orders may ship sooner, processing times may vary depending on order volume, inventory availability, product customization, supplier timelines, holidays, or other operational factors.

Orders are not shipped on weekends or major holidays.

Shipping

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).

Delivery times begin after your order has been shipped and vary depending on the shipping carrier, destination, weather conditions, and other factors outside our control.

Shipping Delays

Although we strive to process and ship orders as quickly as possible, delays may occur due to high demand, carrier disruptions, severe weather, customs processing, supply chain issues, or other unforeseen circumstances. These delays do not constitute a breach of this policy.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Damaged Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier. If your package is lost, stolen, or damaged during transit, please contact the shipping carrier directly to initiate a claim. We will assist when reasonably possible.

International Orders

International customers are responsible for any customs duties, import taxes, fees, or other charges imposed by their country's customs authorities. Delivery times for international shipments may vary due to customs clearance and local postal services.

Order Changes and Cancellations

Requests to modify or cancel an order must be submitted as soon as possible after purchase. Once an order has entered processing or has been shipped, changes or cancellations cannot be guaranteed.

Shipping Address Changes

Shipping address changes cannot be guaranteed after an order has been placed. Please ensure all shipping information is correct before completing your purchase.

Contact

If you have any questions regarding your order or this Shipping Policy, please contact our customer support team through the contact information provided on our website.